Domino's Pizza

Reviews about Domino's Pizza

• 1 / 5

  By Stephen Elsenrath
  Place my order online. Followed the tracker until the order was completed. After it sat on the quality check for one hour, I'm again to call. Sat on hold with the automated message, no one picked up for 15 minutes. Myself, my wife and my mom all called a different times and still no answer. With children screaming for food, I decided to drive and pick it up. Upon arrival I informed the lady that I was picking up my order that should've been delivered, she took my name and said oh yeah she was about to take it now. I mentioned that we had tried calling and her response was to say she tried calling me and held up a sticker with writing on it saying that she attempted to call me. She didn't give any reason as to why our phone calls were not picked up. So I put my phone on speaker and call the store thinking maybe their phone wasn't ringing. She heard the automated message on my speakerphone and rudely said oh it would just continue ringing because I don't have time to answer the phone.
  
  A simple apology or her not taking out frustration on the customer would've been enough. The issue was not with the customer, it was with their low staffing. I could appreciate honesty rather than anger. The customer is not the problem, they should not be treated as if they are.
  
  I left my order there and had it refunded. It is no wonder as to why little Caesars across the street has so much more business on a daily basis.
  
  The lady in question is named Kim and apparently she's known for being rude based on the comments from other reviews.
  April 23, 2017
• 4 / 5

  By Kerry Terrio
  Great service. Pizza is normal with all Domino's.
  February 09, 2017
• 5 / 5

  By Shannon Bellard
  Best delivery ever ! The pizza was at my front door within 15 minutes and the delivery guy forgot our drinks but told me he would be back in 5 minutes and showed up with my 2 drinks super quick! He was very nice and the pizza was super hot and fresh !
  November 15, 2016
• 5 / 5

  By Jeff Nelson
  Great service! Great people! They were trying so hard during all the flooding disaster to stay open and service people! INCREDIBLE!
  August 13, 2016